Frequently Asked Questions

Blocked drains are usually noticeable and will show because the toilet will no longer flush away your waste or your outside manholes are overflowing. Another factor of blocked drains is often a gurgling sound and a foul smell that the blockage emits.

It is the responsibility of the householder if the blockages within the drain are on your property boundary. If there is a problem with a sewer, it may not be the responsibility of the householder. If the problem is in the drain or internal plumbing it is the responsibility of the householder. Unnecessary calls out to plumbers and drain cleaners may cost money so check with your neighbors and see if they are having the same type of problem. If they are, then the problem is likely to be in a sewer.

The continually conveying waste and draining it away causes blockage over time. If you notice that the water is not draining away properly in your tub or sink, it is imperative that you take immediate action as it might mean that the drain already has a partial blockage. Drains should be checked and maintained regularly.

This information can be obtained through the County Health Department www.nghd.org as well as a map of where your septic tank is located.

How often your tank needs cleaning depends on the size of the tank and the number of people living in your household. For example, a 1,500 gallon tank used by 4 people needs cleaning every 4 years. The cost of cleaning is generally around $250-$400 and regular maintenance of the septic could save you a lot of money versus having to replace your septic system due to lack of maintenance over the years.